Return & Exchange Policy
At MENTECH, your satisfaction is our priority. If your purchase doesn’t meet your expectations, we’re here to make it right.
Return Window
You may return any item within 15 days of delivery — no questions asked.
Eligibility Criteria
To be eligible for a return or exchange, the product must be:
- Unused and unworn
- Undamaged
- Returned in its original packaging with tags intact
Return Reasons
Whether you’ve changed your mind, received the wrong product, or are simply not satisfied, we accept returns for any reason.
Return Shipping Charges
A minimal return shipping fee will be deducted from your refund or applied to the exchanged item’s delivery.
Refunds & Exchanges
Once we receive and inspect the returned item:
- Refunds will be processed to your original payment method or via bank transfer within 5–7 business days
- You can also choose to receive a replacement or exchange for any other item of equal value
How to Initiate a Return
Simply contact our customer support team via (Email: contact@mentechgear.com or WhatsApp: +923281887322) with your order number, and we’ll guide you through the process.